CONTACT US

 

Have any questions or just want to chat? We would love to hear from you!

 

OUR PROGRAM LOCATIONS

We offer steamlabs educational programming at the following locations in Toronto

Toronto Tool Library

192 Spadina Avenue, Unit 001
Toronto, Ontario, Canada
M5T 2C2

 

Hours

Monday - Friday

10 AM - 4 PM

Saturday

10 AM - 7 PM

Sunday

10 AM - 5 PM

Ontario Science Centre

770 Don Mills Road
North York, Ontario, Canada
M3C 1T5

 

Hours

Sunday - Friday

10 AM - 5 PM

Saturday

10 AM - 8 PM

Holidays

10 AM - 5 PM

The Maker Bean Cafe

1052 Bloor Street West
Toronto, Ontario, Canada
M6H 1M3

 

Hours

Monday - Friday

10 AM - 4 PM

Saturday

10 AM - 7 PM

Sunday

10 AM - 5 PM

GENERAL INQUIRIES

Please review our FAQs below and if you still have any questions, we would be happy to help! Please call us, email us at info@steamlabs.ca or fill out the contact form and we will get in touch with you as soon as possible. 

Mailing address

62 Alhambra Ave.
Toronto, Ontario, Canada
M6R 2S6

 

1 (647) 490 4659

Frequently Asked Questions

Youth

What Should I Bring?

- Lunch & afternoon snack (or sign up to purchase catered lunch & snacks) - Water bottle with your name on it - Weather appropriate clothing + supplies for venturing out to the park on break (sunhat, suncream, warm layers, rain coat etc.) - Any medications or epipens with instructions

How Do I Sign Up for Before & After Care?

1. Before and after care is bookable by the hour each day of camp; purchase as little or as much you need 2. Select the program(s) you would like to enroll your camper in through our enrollment portal. Follow prompts to add on extras like before/after care & lunches, complete forms and process payment. 3. Repeat for additional campers.

Already have a robotics kit you want to reuse?

If your child has a kit from a previous program that they would like to disassemble to reuse kit parts, please sign up for the program without kit at check out.

Is financial aid available?

Yes. Individuals can apply for a scholarship.
Information for specific scholarships is listed on each individual program page.

How do I get there?

Please visit our contact page in order to see a list of directions.
Please double check where your specific program is located before the start date.

What happens if I miss a class?

Unfortunately, we are unable to provide make up sessions when classes are missed.

What’s your cancellation policy?

10% fee when you cancel more than a month before program start date.
50% fee when you cancel between 1-4 weeks before program start date.
No refund for cancelations within a week before program start date.

Educators

Can we choose multiple topics?

Please contact info@steamlabs.ca with your specific topic inquires. With our longer training sessions, we are able to cover multiple topics, while ensuring a safe and fun atmosphere.

We have a staff retreat coming up, are we able to book this as a full day staff retreat?

Yes! Please contact info@steamlabs.ca with more details and information and our educators can work with you to develop a content plan that fits the theme of your retreat

Do I need to bring anything?

No need to bring anything other than yourself and a device for taking notes (notepad & pen, tablet etc.) We default to supplying computers for you, but if you’d like to bring your own, please do!

Do I need any previous experience or knowledge for this training?

No previous technology or tool experience is required, we’ll take you from the ground up!

Summer Camps

What Should I Bring?

- Lunch & afternoon snack (or sign up to purchase catered lunch & snacks) - Water bottle with your name on it - Weather appropriate clothing + supplies for venturing out to the park on break (sunhat, suncream, warm layers, rain coat etc.) - Any medications or epipens with instructions

How Do I Sign Up for Before & After Care?

1. Before and after care is bookable by the hour each day of camp; purchase as little or as much you need 2. Select the program(s) you would like to enroll your camper in through our enrollment portal. Follow prompts to add on extras like before/after care & lunches, complete forms and process payment. 3. Repeat for additional campers.

How do Multi-Week Summer Camps work?

If you sign up for two weeks (or even for EVERY WEEK of the SUMMER!) – don’t worry, the second week won’t just be a repeat of the first week, kids will continue to learn and create. If you are signing up for just one week at any time in the summer, and it’s your first time, don’t worry kids won’t jump into the middle of an activity.

Summer Camp Payment Options

1. Pay in full 2. Pay a 20% deposit and then pay the remainder in 2 equal instalments (April 1st, May 1st. automatically charged on our end) 3. Pay a deposit of any amount over 20% and then pay the remainder in 2 equal instalments (April 1st, May 1st. automatically charged on our end)

How Do I Sign Up for Summer Camps?

New Campers: 1. Click on the sign up button on this page > you will be directed to our registration page. 2. Create an account for your family and add your campers to the profile. Once created, you will use this account to register for programs and view what you have signed up for. Once signed up, you will be taken to the Parent Dashboard. On the left side of the page, click Enrollment and select the camper you would like to enroll. 3. Select the program(s) you would like to enroll your camper in. Follow prompts to add on extras like before/after care & lunches, complete forms and process payment. Repeat for additional campers. Returning Camps: 1. Click on the sign up button on this page > you will be directed to our registration page. Sign in using your exiting STEAMLabs account. 2. Once signed in, you will be taken to the Parent Dashboard. On the left side of the page, click Enrollment and select the camper you would like to enroll. 3. Select the program(s) you would like to enroll your camper in. Follow prompts to add on extras like before/after care & lunches, complete forms and process payment. Repeat for additional campers.

What’s your cancellation policy?

10% fee when you cancel more than a month before program start date.
50% fee when you cancel between 1-4 weeks before program start date.
No refund for cancelations within a week before program start date.