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Frequently Asked Questions

 

I want to know more about how you run your maker space, or speak to someone who runs it – how can I do that?

If you’d like to know more about STEAMLabs you can book a free tour  with one of our volunteer Community Animators. If you’re interested in something more in depth, you can send your enquiry (with relevant info about your organization or interest) to info@steamlabs.ca and we can provide you with options and associated fees.

How do I contact the lab?

You can email us at info@steamlabs.ca, or call us at +1 (647) 490 4659 (we answer the phone 10am-5pm weekdays).

What happens if I miss a class?

We are unable to provide make up sessions when classes are missed – but we’ll do our best to accommodate you wherever possible.

How do I contact the lab?

You can email us at info@steamlabs.ca, or call us at +1 (647) 490 4659 (we answer the phone 10am-5pm weekdays).

What is your cancellation policy?

10% fee when you cancel more than a month before program start date.
50% fee when you cancel between 1-4 weeks before program start date.
No refund for cancelations within a week before program start date.

Have questions?

Don’t hesitate to email us at info@steamlabs.ca

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